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Privacy Policy and SMS Terms and Conditions

Privacy Policy

Information handling, terms and conditions.

INFORMATION HANDLING

What personal information is collected?

Personal information is being collected such as types of insurance, type of procedures, first and last names, phone numbers, email addresses, language and other information deemed necessary to help our clients with their insurance and multi-services.

How is personal information used?

The personal information collected is private and is only shared with internal insurance companies for the purpose of helping our clients with their insurance and multi-services. With the exception of not sharing information obtained through SMS opt-in and phone numbers collected for SMS consent.

Who is personal information shared with?

Our clients' personal information is shared internally, for the purpose of helping them with their insurance and other multi-service procedures. With the exception of not sharing information obtained through SMS opt-in and phone numbers collected for SMS consent.

SMS subscription and phone numbers collected for SMS consent will not be shared with any third party or affiliated company.

SMS Terms and Conditions

SMS Consent Communication:

Information (Phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have given your consent to receive text messages from Nova Insurance Group, you may receive conversation-related messages, such as:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

MESSAGE FREQUENCY

Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointment reminders, follow-up messages, billing inquiries.

Potential fees for SMS messaging:

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These rates may vary if the message is sent nationally or internationally.

SUBSCRIPTION METHOD

You can opt to receive SMS messages from Nova Insurance Group in the following ways:

  • By submitting an online form.

Unsubscribe method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

HELP

If you have any issues, you can reply with the keyword HELP. You can also ask us for help directly at https://novainsurancegroup.com/ or contact us at (803) 555-0123

Additional options:

If you do not wish to receive SMS messages, you can opt out by not checking the SMS consent box on our form.

Standard messaging information:

Message and data rates may apply. You can unsubscribe at any time by sending a text message with the word "STOP". For help, send a text message to "HELP" or visit our Privacy Policy and Terms and Conditions page https://novainsurancegroup.com/terms Message frequency may vary.

Contact Information

Phone

(803) 555-0123

Email

info@novainsurancegroup.com

Address

10171 Two Notch Rd, Suite C

Columbia, SC 29229